PROTECTING YOUR PRIVACY – OUR COMMITMENT
At Telsig Ltd. (“TELSIG”), we value your privacy. Regardless of whether you are our customer, a visitor to the TELSIG website, or someone we deal with in our ordinary course of business, protecting your privacy is important to us and is a responsibility that we take very seriously.
Your personal data is therefore processed with great care and in strict compliance with applicable data protection law. TELSIG currently processes and manages personal data in accordance with applicable privacy laws in the Republic of Seychelles and, in accordance with the General Data Protection Regulation (EU) (GDPR), which is regarded as one of the highest and strictest in the world.
WHO IS RESPONSIBLE FOR THE PROCESSING?
Telsig Ltd. (hereinafter, TELSIG), a company with registered office in Mahé, 1st Floor #5 DEKK House De Zippora Street – P.O. Box 456 Providence Industrial Estate – Republic of Seychelles, with IBC No. 083522
You can contact us by sending an email to the following address: firstname.lastname@example.org.
When you use our website, we sometimes collect and process your personal data based on your consent.
Please note that you may withdraw your consent at any time. Please contact us, if you wish to withdraw your consent, (see data Protection contact information).
If you withdraw your consent, we will stop the processing of your personal data, unless we are entitled or obliged to continue the processing or storage of your personal data on another legal basis, e.g., pursuant to legislation.
Withdrawal of your consent will not affect the lawfulness of the processing prior to the withdrawal.
If you withdraw your consent, you may not be able to use the functions offered on our website in full.
WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?
The legal grounds for the use and processing of the data are as follows: the consent of the person providing information through the forms provided for the Specific Purpose, the execution of the contractual relationship, the fulfilment of legal obligations and/or the legitimate interest of the Data Controller in maintaining professional contact and sending commercial communications about its products and services.
For any other processing of your personal data, TELSIG will obtain for each specific case your express consent, in which case this will constitute the legitimate basis of the processing.
Finally, your personal data may also be used to comply with the different legal obligations that TELSIG must observe in which case this will be the legitimate basis.
HOW LONG DO WE KEEP YOUR DATA?
TELSIG will only keep your personal data for as long as it is necessary to carry out the purposes for which they were collected and/or to attend to possible responsibilities, as well as to defend claims, as long as you do not revoke the consents granted. In this case, or after this period, your data may be kept and blocked during the legally established periods.
In these cases, the information will be kept duly blocked with restricted access to certain profiles, with the necessary technical and organizational measures to guarantee the security of the information, avoiding its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. After said periods, the data will be deleted or anonymized, as appropriate, and in accordance with the applicable regulations.
Regarding the recipients of our commercial communications, we will use and process their data until the moment they decide to unsubscribe or opt out from our communications. All our commercial communications via email allow the recipient to opt out from receiving further emails.
THE INFORMATION WE COLLECT
When you communicate or do business with us, we collect information from you, and this may include personal information. For example, we collect information from you when you sign up for our Services, create an online account with us, request information, participate in a contest or survey, or otherwise contact us.
The type of information that we collect depends on your interaction with us, but may include, where permitted by applicable law, the following: your name, company name, email address (business or personal), mailing/billing address (business or residential), telephone number (business or personal), and any other information that you choose to provide.
Where permitted by applicable law, we also collect information about your use of our telecommunications and services, amongst other data.
Keep in mind that we always inform you before we collect your personal data.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information that we gather about you for the following Specific Purposes.
HOW DO WE SHARE THE INFORMATION WE COLLECT?
We may share your information as follows (attending at all times to the previously mentioned Specific Purposes):
– Affiliates. We may disclose the information we collect from you to our subsidiaries. Our subsidiaries may use your information for the purposes indicated in this document, including, to market their products and services to you, to the extent permitted by law.
– Marketing Partners. We may jointly offer a product or service, such as data and internet communications products and services, with third parties who are system integrators, resellers, solution partners, network partners and affinity organizations. If we do so, we may share your information, such as your email address, phone number, or mailing address, with these third parties to assist in providing and marketing that product or service to you, as well as to enable the third parties to market their own products and services to you. We also may share your information with companies that are system integrators, resellers, solution partners, partners and affinity organizations, and whom we believe might offer products and services of interest to you; these companies may market to you and share information with you about their products and services.
– Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. We take steps to ensure that third party contracts contain appropriate data protection and security language.
We may also share your information in the following circumstances and with the following persons/entities:
– Business Transfers: If we are acquired by, or merge with, another company, or if substantially all of our assets are transferred to another company (which may include as part of bankruptcy proceedings), we may transfer the information we have collected from you to the other company.
– In Response to Legal Process: We may disclose the information, we collect from you in order to comply with applicable law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.
– Aggregate and De-Identified Information: We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
– Job Applicants: If you submit your resume or otherwise apply for a job with TELSIG, we use and disclose the information you submit for employment consideration only unless we otherwise obtain consent from you.
– Third-Party and Networks: We may use third parties such as network advertisers to display advertisements about TELSIG on third party website. Network advertisers display advertisements on third-party Site, based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested.
You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”), the Digital Advertising Alliance (“DAA”), or, in Europe, the European Interaction Digital Advertising Alliance (“EIDAA”).
– Communications And Marketing: Where permitted by applicable law, we may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail or filling out the following form with your request: email@example.com.
Please note that it may take up to ten business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
– User-generated content:
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect through our Site and the provision of our Services.
In addition, we limit access to Customer Personal Data to those employees, agents, contractors and other third parties who have a business need to access it. They will only process Customer Personal Data on our instructions and are subject to a duty of confidentiality.
We require all third parties to respect the security of Customer Personal Data and to process it in accordance with applicable data protection laws.
We have put in place procedures to deal with any suspected Personal Data breach and will notify Customers and any applicable regulator of a breach where we are legally or contractually required to do so.
Despite our best efforts, you will appreciate that no data security measures can guarantee 100% security. You should therefore take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.
We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.
WHAT RIGHTS CAN YOU EXERCISE AND HOW CAN YOU DO IT?
At any time and free of charge, you may exercise the following rights:
In order to exercise these rights, you may write to TELSIG at the following address: Mahé, 1st Floor #5 DEKK House De Zippora Street – P.O. Box 456 Providence Industrial Estate – Republic of Seychelles; or send an e-mail to firstname.lastname@example.org, in any case specifying the reference “Personal Data” and attaching a copy of your ID card or alternative identification document and indicating the specific right you wish to exercise.
To protect your privacy and security, we will also take reasonable steps to verify your identity.
We also inform you that you have the right to contact the Data Protection Authority in the Republic of Seychelles and file a complaint in the event of infringement of data protection legislation with regard to the processing of your personal data.
TRANSFER OF PERSONAL INFORMATION BETWEEN COUNTRIES
TELSIG may transfer personal information across national borders. Your personal information may be transferred to and processed by other TELSIG entities and third parties for the following purposes, where permitted by local law: to fulfill our contractual obligations to you, to manage your account, for business operations, to monitor compliance with our policies and procedures, to improve our products and services, to monitor compliance with law, and for other purposes for which we may notify you from time to time.
Any such transfer will occur either on the basis of any consent you have provided or on the basis of the law of Seychelles and/ or EU Commission-approved model clauses (which seek to ensure an equivalent level of protection for your personal information as provided by your country of residence). As a result of such transfers, your information may be subject to access by law enforcement and Government entities in countries other than your country of residence, including courts and tribunals in accordance with laws applicable in those jurisdictions.
TELSIG takes steps to ensure that your personal information is protected when transferred to and processed by these TELSIG and other entities, and to ensure that such processing complies with applicable laws. If you have questions about the third parties to whom we have transferred your information, you may email us at email@example.com.
HOW TO CONTACT US
You may email us at the following address – please describe the nature of the problem or issue you wish to report in detail, or you may write to us at the following address:
Mahé, 1st Floor #5 DEKK House De Zippora Street – P.O. Box 456 Providence Industrial Estate – Republic of Seychelles
ARE YOUR DATA PROTECTED?
TELSIG has a firm commitment with the protection of the personal data and the privacy of our users, so to guarantee the security and to protect the personal data obtained in accordance with the exposed thing in this policy of privacy, we commit to carrying out all the technical safety measures necessary to prevent their loss, manipulation, diffusion or alteration.
Date of last update: December 2022.